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Shipping Options Available

Shipping/Delivery Policy

We can only imagine how excited you are to receive your order and we try our best to get to you as soon as possible! Please note:

 

Processing time:

Please allow 2-14 business days for processing for pieces labeled done-to-order.

If the item is in stock it will be shipped within 1-2 business days.

 

Local:

We ship locally with Knutsford Express, which offers next day delivery to any of its ten terminals island wide.

We also ship to your home or work with Tara Couriers which also offers next day shipping or pickup at any of its many locations across the island.

If you are in Jamaica, you may also stop by our showroom in Negril to check out our pieces and purchase. We look forward to seeing you!

 

International:

Express Shipping with FedEx will take 2-5 business days.

EMS with our local post and USPS takes 5-7 business days.

Standard worldwide delivery times are between 2-3 weeks.

Return Policy

We will gladly exchange UNWORN, UNWASHED, UNALTERED defective merchandise in their original unused condition with all original tags attached.

 

Exchanges must be received within 7 days of delivery. No exchange will be accepted after SEVEN (7) DAYS.

 

You are responsible for all shipping charges. This includes the cost for returning the package to us and for the new order to be shipped to you.

 

NO REFUND or EXCHANGES on done-to-order pieces. We will not be responsible for incorrect measurements submitted. Please double check all measurements and refer to our size guide to ensure perfect fit.

 

An order can only be cancelled if it has not been shipped. Please refer to our shipping information for processing time.