GENERAL

How do I know my size?

Please see our size guide below as well as detailed fit notes on each product description. If you have any questions please contact us.

US Sizing Bust Waist Hip
S 4/6 32"-34" 25"-27" 36"-38"
M 8/10 35"-37" 28"-30" 39"-41"
L 12/14 38"-40" 31"-33" 42"-44"
XL 16/18 41"-43" 34"-36" 45"-47"

The item I received is a slightly different color

We do our best to ensure that all colors in our images are true to life. However, due to differences in device monitors we cannot guarantee the accuracy of colors shown online.

Where can I shop your designs?

You can shop our designs on this website or visit our showroom in Negril if you are in Jamaica.

We are located at

Boardwalk Shopping Village,
Norman Manley Boulevard
Negril, Jamaica

Get Directions

ORDER PROCESSING

How long does it take to process my order?

Items labeled Ready to Ship will be processed in 2-3 Business Days.

All items labeled Made to Order will be processed in 10 Business Days.

Your estimated delivery date will be processing time + shipping time

Can I get my order processed faster?

You can pay an extra fee to have your order expedited. We do not always stock some fabrics, however, so please contact us to confirm if expediting it will be possible.

Can I modify my order?

No modifications can be made to the order after we begin to process. If your request comes in before processing starts, we may be able to accommodate. Please note that some modifications may incur additional charges and/or extend processing time. Whenever this happens, we will confirm the new timeline as well as payment before we start working on your item(s).

PAYMENTS

When do I pay for my order?

You pay for your order before we begin processing it.

What are the online payment options available?

We have secure online payment options provided by First Atlantic Commerce (FAC). At checkout, you will be rerouted to a secure payment page to enter your card details. You will be automatically returned to our website after the payment is processed.

What are the offline payment options available?

To serve you better, there are also some offline payment options available:

Cash (local)

Bank Transfer (Local)

Full details of these are available at checkout

Can my payment be refunded to my card?

Yes. If you qualify for a refund, as per our shop Refund Policy, your funds will be returned to your original payment source.

SHIPPING

Do you ship international?

Yes. We have several shipping options available for international customers. These are based on your shipping address and will be displayed at check-out. To preview all our shipping options, you can review our Shipping Policy.

Will I be able to track my order once it has been shipped?

Not all shipping methods provide tracking. For the ones that do, we will email you a tracking number as soon as your oder has been shipped.

I entered the wrong shipping address. How can I fix this?

If you entered the wrong shipping address please contact us during the processing time as we are unable to reroute orders once they have been shipped.

Still have questions? Send us a message so we can help